Frequently Asked Questions
Timeless answers to your most common inquiries.
Are your watches covered by a warranty?
Yes, every timepiece purchased from The Wrist Watcher comes with a 2-year international warranty covering all manufacturing defects and movement issues.
How long does shipping take?
We offer standard shipping (5-7 business days) and express shipping (2-3 business days). All orders are processed within 24 hours and include a tracking number.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not satisfied with your watch, you can return it in its original, unworn condition with the protective films intact for a full refund.
Are the watches water-resistant?
Most of our collection is water-resistant up to 5 ATM (50 meters), making them safe for daily wear and light splashing. Please check the specific product description for the exact depth rating.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes depending on your region.
How do I adjust the size of my watch band?
Our metal link bracelets include a complimentary adjustment tool. For leather or mesh straps, the sizing is universal and can be adjusted easily at home without specialized equipment.